Enki Support

Contact Enki Support Online

Try our online resources for Enki product solutions, tutorials, and more.

Arrange a phone call with an Enki Expert  Do you have questions or need technical support? Simply describe the issue and an Enki Expert will call you now. Or if you prefer to choose an exact time for the support phone call, schedule an appointment at your convenience. You'll start at the front of the line—no waiting in the queue, no talking to a machine.

Browse our support pages.

Email support@enki.me with the following information:

• Have you registered your Enki product. 
• Describe your product.
• Describe the issue.
• Take a moment to answer a few questions and categorize the issue you are having today.
• We’ll also offer a few solutions based on your answers.

Arrange a phone call with an Enki Expert

Mac, iPhone, iPod and iPad customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac, iPhone and iPad.

AUS. iPod, Mac, iPhone and iPad technical support: +61 29975 0900